Verizon has initiated a significant policy change, mandating a 365-day lock period for phones bought through its TracFone division. This decision comes just a week after the Federal Communications Commission (FCC) waived a requirement that previously compelled Verizon to unlock devices 60 days post-activation.
Background of the Policy Change
Prior to this update, Verizon was obligated to unlock phones automatically after 60 days due to conditions tied to its spectrum licenses and the merger approval of TracFone. The updated TracFone policy now states that new phones will remain locked for at least a year, and customers must actively request an unlock instead of receiving it automatically.
Historical Context
This shift effectively reverts to the yearlong locking policy that existed before Verizon’s acquisition of TracFone in 2021. TracFone had previously agreed to a 2015 settlement with the FCC, which alleged non-compliance with unlocking commitments for customers in the Lifeline subsidy program. Following the merger, the unlocking period was reduced from one year to 60 days.
Implications for Customers and Other Brands
The new unlocking policy requires customers to maintain a full year of paid service to unlock their devices. If a customer fails to keep their service active for the entire 12 months, their eligibility for unlocking will be postponed. This policy applies not only to TracFone but also to several other prepaid brands under Verizon, including Straight Talk, Net10 Wireless, and Simple Mobile. Phones purchased before this policy change will still be eligible for unlocking after 60 days.
Industry Reactions and Future Considerations
Verizon’s prepaid brand Visible has also adopted a similar policy, requiring 365 days of paid service for unlocking requests. The unlocking policy for Verizon-branded phones remains unchanged since May 2025, allowing automatic unlocking after 60 days of paid service. However, this may soon be revised to align with the new TracFone policy.
Consumer advocacy groups have criticized the longer locking periods, arguing that they hinder competition and contribute to e-waste. They contend that automatic unlocking promotes device resale and reuse, benefiting both consumers and smaller carriers. The FCC’s decision to grant Verizon’s waiver has raised concerns about the potential impact on consumer rights and market dynamics.
This article was produced by NeonPulse.today using human and AI-assisted editorial processes, based on publicly available information. Content may be edited for clarity and style.
