User Reports Unusual Error Message from PC: ‘General Failure’ Invoked
A former sysadmin recounts a peculiar incident involving a vice president's computer displaying an error message attributed to 'General Failure.'
Tag tech support
tech support: Custom PC Works in Lab but Fails on Site, Frustrating Client
A technician's experience highlights the challenges of field support when a custom-built PC fails to connect to the network due to a simple oversight.
Understanding User Errors in Excel Integrations
A recent tech support story highlights a common issue with user misunderstandings in Excel integrations, particularly in relation to data formatting and calculations.
Tech Live Connect’s Fraudulent Scheme Exposed: A Case Study in Deceptive Practices
Tech Live Connect, a tech support company, engaged in fraudulent practices to mask high chargeback rates, ultimately leading to significant legal repercussions for its owner.
Tech Support Investigation Uncovers Misuse in Candy Factory
A tech support worker reveals how he solved a PC performance issue at a candy factory, uncovering unauthorized use that led to disciplinary action.
