Capita’s £370 Million Contract Under Scrutiny Amid Performance Issues
The UK Parliament's public spending watchdog has raised concerns over Capita's recent contract award by the DWP, citing ongoing failures in its pension scheme management.
Tag DWP
UK’s DWP Tests AI Chatbots Amid Job Loss Concerns
The UK Department for Work and Pensions is piloting AI chatbots to assist Universal Credit claimants, even as job losses linked to AI adoption rise.
