Verizon’s Refurbished Phone Error Raises Data Privacy Concerns
A Verizon customer received a refurbished phone with a Mobile Device Management profile, leading to a remote data wipe and legal action.
Tag consumer rights
Tech Giants Push Back Against Colorado’s Right to Repair Law
Colorado's landmark right-to-repair legislation faces challenges as tech companies lobby for exemptions, raising concerns about consumer rights and repairability.
Netflix Ordered to Refund Subscribers for Unlawful Price Hikes in Italy
A Rome court has mandated Netflix to refund subscribers in Italy due to unlawful price increases, impacting millions of customers and raising significant regulatory implications.
Scottish Broadband Users Face Highest Outage Rates in the UK
A recent study reveals that broadband subscribers in Scotland experience the most frequent service disruptions, raising concerns about provider reliability and customer satisfaction.
Verizon Introduces 35-Day Wait for Phone Unlocks After Full Payment
Verizon's updated unlocking policy now mandates a 35-day waiting period for customers who pay off their device installment plans online or via the app, raising concerns about transparency and customer convenience.
FCC Allows Verizon to Extend Phone Locking Period, Complicating Carrier Switching
The FCC has granted Verizon a waiver to extend the locking period for phones, making it more challenging for customers to switch carriers.
