Tom Evslin, a key figure in the development of Microsoft’s email solutions and AT&T’s internet strategy, has been labeled an “internet radical” for his contributions during the early 1990s. His work was crucial in the evolution of products like Microsoft Exchange and Outlook, as well as in guiding AT&T’s transition to becoming an Internet Service Provider (ISP).
Evslin’s Role at Microsoft
During his tenure at Microsoft, Evslin was instrumental in the development of the Exchange Server, a response to the competitive threat posed by Lotus Notes. He recalls that Bill Gates was heavily invested in Exchange, viewing it as a potential “Notes killer”. Gates was concerned that Lotus Notes could evolve into a platform that would rival Windows, which would pose a significant risk to Microsoft’s dominance.
Evslin, identifying as an email specialist, argued for delaying product launches until they could be better integrated with the internet. However, Gates opted to proceed with launches, believing the company was already behind schedule. This decision led to the introduction of products like Office and Exchange without the necessary internet features, a move Evslin considered a misstep.
Shifting Perspectives on Internet Communication
Despite Microsoft’s official stance against internet communication due to security concerns, Evslin observed a growing demand for internet-based email solutions. He noted that internal engineers were already using the internet for communication, which contradicted the corporate narrative. This shift in employee behavior highlighted a disconnect between management and the evolving landscape of digital communication.
AT&T’s Internet Strategy
After leaving Microsoft, Evslin joined AT&T to develop their internet strategy. At that time, AT&T lacked a clear direction regarding the internet, having previously focused on proprietary networks. Evslin advocated for AT&T to become an ISP, countering internal skepticism about launching new services quickly. He pushed for an all-you-can-eat pricing model, which had been successfully implemented by smaller providers but was not yet adopted by AT&T.
Under Evslin’s guidance, AT&T launched WorldNet, which provided straightforward internet access to customers. The service quickly gained traction, leading to concerns about overwhelming demand and the potential for negative customer experiences, reminiscent of America Online’s struggles.
Legacy and Future Endeavors
Evslin’s interest in emerging technologies continued with his exploration of voice over IP (VoIP), a concept that faced resistance within AT&T. In 1997, he left to establish ITXC, a wholesale VoIP carrier, further solidifying his impact on the telecommunications landscape.
Through his work at both Microsoft and AT&T, Tom Evslin significantly influenced the development of email and internet services, navigating the challenges of corporate strategy and market demands during a transformative period in technology.
This article was produced by NeonPulse.today using human and AI-assisted editorial processes, based on publicly available information. Content may be edited for clarity and style.
Original source: theregister.com
